Common questions

How can I obtain safety data sheets for your chemicals?

To download a product safety data sheet please click here. If you cannot find the one you require, please email info@aquajet-uk.com

Is your London shop still open?

The London shop has permanently closed down but we are still operating. We offer deliveries from our head office and we have mobile engineers operating in the London area. Please contact us if you require further assistance.

Who do I contact to obtain a copy of a VAT invoice?

If you require a copy of a VAT invoice, please contact our accounts team via email accounts@aquajet-uk.com

Who do I contact to obtain a proof of delivery?

If you require a proof of delivery, please email info@aquajet-uk.com

Why can I no longer purchase red diesel from you?

Due to new government legislation, as from the 1st April 2022 rebated diesel (known as Red Diesel) will only be allowed to be used by a small minority of industries i.e. farming, fisheries and hospitals, therefore we as a company can no longer supply or sell this product.

What can I use instead of white or red diesel for my hot water pressure washer?

We supply and recommend a new gas oil substitute, which is a kerosene based heating oil for your hot water pressure washers (meets BS2869:2010 Class D heating applications). It can only be used for heating applications and must NOT be used as a road fuel or as a fuel for any other engines or diesel run machinery.

Do you repair domestic pressure washers?

We do NOT repair domestic pressure washers. We only service and repair commercial and industrial pressure washers.